Who We Are
“BIDE Investments”, part of The BIDE Group, is the trading name used for our investment and hospitality acquisition activities. Our registered details are:
- Company: BIDE Investments Ltd
- Company Registration: SC978337
- Registered Office: 1 Cambuslang Court, Glasgow, G32 8FH, Scotland
- Email: [email protected]
- Phone: +44 7454 235 600
- Data Controller: BIDE Investments Ltd (for the purposes of UK GDPR and the Data Protection Act 2018)
Scope
This policy explains how we handle personal data when you visit our websites (including bideinvestments.com), contact us, submit forms, attend meetings or events, or otherwise engage with our investment, acquisitions, and hospitality operations.
Data We Collect
Data you provide directly
- Identification and contact details (e.g., name, email, phone number, address).
- Professional information (e.g., company, role/title, LinkedIn profile).
- Investment information (e.g., stated investment capacity, preferences, objectives).
- Property details for acquisitions or referrals (e.g., address, property type, owner contact).
- Communications (emails, messages, call notes) and preferences (consents, opt-ins).
Data collected automatically
- Device and usage data (IP address, browser type, pages viewed, time on site).
- Cookies and similar technologies (see Cookies & Tracking).
- Analytics data (aggregated website performance and audience insights).
Data from third parties
- Lead generation partners, professional introducers, and referrers.
- Public sources (Companies House, professional directories, social networks).
- Service providers (CRM, email marketing, analytics) providing engagement metrics.
How We Use Your Data
- To respond to enquiries, qualify investors, and arrange consultations or meetings.
- To assess property opportunities and manage acquisition/referral processes.
- To operate and improve our websites, services, and investor communications.
- To send updates about opportunities, events, and brand developments (where permitted).
- To meet legal, regulatory, accounting, and reporting obligations.
Lawful bases (UK GDPR)
- Contract: where processing is necessary to enter into or perform a contract with you.
- Legitimate interests: such as managing enquiries, improving services, preventing fraud, and promoting relevant opportunities to professionals and investors.
- Consent: for certain marketing communications, cookies, or when the law requires us to obtain it.
- Legal obligation: to comply with applicable laws and regulatory requirements.
Sharing Your Data
We do not sell your personal data. We may share data with trusted parties as necessary to operate our business:
- Service providers such as website hosting, CRM and marketing platforms, analytics, IT support, and professional advisors (under contract and confidentiality).
- Transaction partners including solicitors, surveyors, lenders, and co-investors where required for due diligence and deal execution.
- Regulators and authorities where required by law or to protect our legal rights.
Some providers may process data outside the UK. Where this occurs, we use appropriate safeguards (e.g., International Data Transfer Agreements or other lawful transfer mechanisms).
Cookies & Tracking
We use cookies and similar technologies to run our website, measure performance, and improve user experience. Where required, we obtain your consent through a cookie banner. You can change your preferences at any time via your browser settings or the banner controls.
Types of cookies
- Essential: required for site functionality and security.
- Analytics: help us understand site traffic and usage (e.g., page views, session length).
- Marketing: used to deliver or measure communications, only with your consent where required.
Data Retention
We keep personal data only as long as necessary for the purposes described in this policy:
- General enquiries and leads: up to 24 months from last interaction.
- Investor and transaction records: typically 7 years (to meet legal/accounting requirements).
- Website analytics data: as per the analytics provider’s default retention or as configured by us.
We may retain information longer if required by law or to establish, exercise, or defend legal claims.
Your Rights (UK GDPR)
You have rights over your personal data, including:
- Access to a copy of your data.
- Correction of inaccurate or incomplete data.
- Erasure of data in certain circumstances.
- Restriction or objection to certain processing.
- Data portability where applicable.
- Withdrawal of consent where processing is based on consent.
To exercise your rights, contact us at [email protected]. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) at ico.org.uk.
Security
We implement technical and organisational measures appropriate to the risk, including encryption in transit (SSL), access controls, and staff training. No method of transmission or storage is 100% secure; we continually review and improve our safeguards.
Children’s Privacy
Our services are not directed to children, and we do not knowingly collect personal data from anyone under 18. If you believe a child has provided us with personal data, please contact us so we can delete it.
Changes to This Policy
We may update this policy from time to time. When we make material changes, we will update the “Last updated” date at the top and, where appropriate, provide additional notice.
